Director of Operations, Alliance for Community Media

The Alliance is seeking a well-qualified, diversely-experienced individual, responsible to the Executive Director, who will oversee the successful day-to-day operation of the Alliance and lead major projects. The Director of Operations of the Alliance has responsibilities in four major areas: administration, marketing/communication; public policy and membership/conference services.

Administration roles and responsibilities:
Responsible for the business management of the Alliance to include day to day responsibility for organizational operation including but not limited to:
• Perform accounting functions including, but not limited to: maintenance of financial records, including budgets, accounts receivable and accounts payable, using Quick Books, or other financial software
• Prepare financial reports for board and staff as needed
• Manage project budgets, income and expenses
• Perform sound financial practice, including regular backup processes
• Work with auditor on the annual audit report
• Implement policies and procedures that cover business operations, and accounting
• Performs day-to-day administrative functions such as conference calls setup
• Assist the Executive Director in implementation of the annual Action Plan

Marketing/Communication roles and responsibilities:
Responsible for the implementation of marketing and communications strategy including, but not limited to :
• Implements the marketing and communications strategy in the annual Action Plan that effectively markets the organization, provides regular communication with the members and public and maximizes the organization's education and fundraising efforts, in cooperation with the Marketing and Communications Work Groups.
• Develops and maintains a strong and productive relationship with both print and electronic media.
• Manages the use of external resources as they pertain to the marketing and communications function (e.g. advertising agency, printers, etc.)
• Manages and maintains the Alliance website and other electronic communication vehicles utilized by the Alliance for communications purposes in cooperation with the Website Work Group
• Manage and coordinate communications and marketing projects, such as eblasts, listserves, newsletters, etc.
• Ensures members have regular communication with the national office.
• Provide staff support to the Editorial Committee on the production of the Community Media Review
• Performs other related duties as assigned.

Public Policy roles and responsibilities:
Assists the Executive Director in public policy activities including, but not limited to:
• Manages and regularly updates Democracy-in-Action member database and any other tracking tools needed
• Prepares and produces materials for public policy toolkits, information packets, etc for public policy campaigns
• Tracks research regarding issues of interest to the Alliance
• Serves as staff to the Public Policy Workgroup, providing administrative assistance.
• Performs other related duties as assigned.

Membership/Conference services:
Responsible for the day-to-day member services administration, event planning and annual conference planning, including but not limited to:
• Maintain and accurate membership database, which is currently maintained on the IMIS system and Democracy in Action
• Provide regular and ad-hocs reports for the Executive Director and the Board as requested
• Respond to member requests or questions in timely manner (within 24 hours)
• Work with the Executive director on membership retention and recruitment
• Manage member communication and prepare member materials, mailings, eblasts, etc. per the annual Action Plan
• Coordinate and oversee annual conference services with conference committee and conference consultant. Services include overseeing accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, audio visual equipment and event security.
• Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
• Manage other member services, including other events, as directed by the Executive Director

MINIMUM QUALIFICATIONS:
• Education: Bachelor’s degree in related field
• Experience needed:
o Minimum three years equivalent experience in a non-profit organization
o Experience in marketing, public policy, electronic communications, conference management and accounting
• Experience with the following is very desirable:
o QuickBooks
o Drupal
o Democracy in Action
o IMIS or other member management software
o Experience with community media or other related non-profit organization
• Skills required:
o Effective communication
o Critical thinking
o Active listening
o Time management
o Service orientation

Salary commensurate with experience; applications will be accepted on or before the December 4, 2009;

Please provide full resume and a two page (no more) summary of your qualifications to:
Helen Soule, PhD
hsoule@alliancecm.org